EXPERT TECHNICAL ASSISTANCE

Clinical Support &
Technical Assistance

Ensuring your clinical workflow remains uninterrupted with precision-engineered support for your optical instruments.

+44 07342 627178
SIMS Clinical Support

Fitment Consultation

Schedule a one-on-one virtual session with our specialists to optimize your loupes' declination angle and working distance for ergonomic excellence.

Technical Manuals

Comprehensive calibration guides, sterilization protocols, and technical specifications for all SIMS models.

Download Catalogue

Download our latest product catalogue to explore our complete range of precision optics and custom specifications.

Download PDF

Warranty & Repairs

Our 'No-Down-Time' guarantee includes express loaner units while your optics are being serviced or recalibrated.

Lifetime Framework3yr Optical Alignment
Repair Service

Clinical FAQ

Connect with Tech Support

Our engineers are standing by to assist with hardware calibration and clinical integration.

24/7 Clinical Hotline

+44 07342 627178

Electronic Correspondence

Jenny@xpedent.com

Service Request